General Questions

  • MedRising is a healthcare company dedicated to bridging the gap between patients and high-quality, specialized practitioners. With a focus on patient-centered therapies, we strive to make personalized healthcare accessible, fostering long-term vitality, and well-being. Our mission is to transform the healthcare experience by prioritizing each patient’s unique needs and wellness goals, offering innovative solutions that empower them on their health journey.

  • MedRising is available to anyone who meets the following criteria:

    1. 18 years of age or older

    2. A resident or physically located in one of the states that we rpovide services to.

    3. A demonstrated medical need for treatment. For some conditions (such as Hormone Therapy) recent lab results are required.

  • MedRising makes it easy for patients to receive tailored medical care from the comfort of their home. Here’s how it works in three simple steps:

    1. Complete Your Intake and Lab Work: Start by filling out a medical intake form and undergoing lab work to help our team assess your unique health needs and determine if treatment is appropriate.

    2. Meet with a Provider via Telehealth: After your results are reviewed, you’ll have a telehealth appointment with one of our healthcare providers, where you can discuss your health goals and ask any questions.

    3. Receive Your Medication by Mail: If approved for treatment, your prescribed medication will be conveniently delivered every 30, 60, or 90 days from one of our trusted mail-order pharmacy partners.

    MedRising is tailored for those seeking consistent, long-term healthcare, supporting you with personalized care on an ongoing basis.

  • Currently, MedRising is available only in Florida. However, we’re actively working to expand and add new states.

  • If you are experiencing a medical emergency or any life-threatening situation, please call 9-1-1 or your local emergency number immediately.

Medication Questions

  • We partner with licensed compounding pharmacies across the United States to process your prescription. Once prepared, your medication is mailed directly from the pharmacy to your home address, ensuring a secure and convenient delivery.

  • No, the total cost of the program includes everything you need. Our starter treatment plans are listed on our website, but actual costs may vary based on your unique treatment needs and history. You’ll be billed once per month, covering provider access, lab work, medication, and any necessary supplies. For a copy of your invoice, simply log in to the MedRising patient portal and click on the “Invoices” tab.

  • Payment is collected upfront to secure your appointment with a provider who can assess your treatment needs. If it’s determined that you’re not an ideal candidate for the selected treatment program, we offer a 100% money-back guarantee, ensuring you won’t be charged.

  • Yes, MedRising does not provide or support treatments involving prescription narcotics (opioids), Human Growth Hormone (GH/HGH), Cannabis/Medical Marijuana/CBD, or behavior modification medications for diagnoses such as ADHD.

  • Our GLP-1 Weight Management programs are available to patients aged 18 to 75.

    For Testosterone Replacement Therapy (TRT) programs, patients must be between 30 and 65 years old.

Provider Questions

  • After completing your patient registration forms, you will be invited to our patient portal where you can schedule a telehealth appointment with one of our providers. The provider will complete a 2-way audiovisual (telehealth) appointment with you via Cerbo, our HIPAA-compliant telehealth system.

  • Our team assigns appointment requests based on state licensing and provider availability. When you schedule your appointment, you will be shown providers available within your state.

  • Yes, it is legal to see a provider through the internet, as long as your state of residence allows it. MedRising only operates in states where telehealth is approved.

  • Yes, all patients must speak to a provider through two-way audiovisual communication (video call). This allows our providers to provide an accurate and high-quality experience.

Pharmacy Questions

  • We partner with licensed compounding pharmacies across the United States to process your prescription. Once prepared, your medication is mailed directly from the pharmacy to your home address, ensuring a secure and convenient delivery.

  • At this time, we can only offer medication through one of our preferred partner pharmacies and cannot send prescriptions to local chain pharmacies. We have negotiated rates with our preferred pharmacies to deliver the highest-quality medication to you at the lowest possible costs.

Financial Questions

  • MedRising is dedicated to providing high-quality, personalized care at affordable rates. Our programs are designed to offer premium healthcare services, addressing common challenges such as high costs, lack of personalized attention, and limited access to quality providers. Pricing varies based on the specific program and treatment options selected. All displayed prices represent starting costs for new patients. We ensure full transparency by sharing all pricing details before the commencement of any program, requiring written consent from patients to confirm their understanding and agreement.

  • MedRising does not accept public or private health insurance plans, cost-sharing programs, or other similar payment methods. This approach allows us to focus on providing the highest quality, personalized care without restrictions or limitations set by insurance providers. Clients are solely responsible for covering the cost of services, ensuring full transparency and direct access to our premium care programs.

  • No, there are no hidden fees. The prices displayed online represent the lowest possible monthly plan that we offer. After your consultation with one of our providers, we’ll provide you with a personalized treatment protocol, which includes a clear breakdown of your total monthly cost. This monthly cost covers your medication, provider access, necessary supplies, and routine lab work, ensuring full transparency.

  • No, MedRising operates on a month-to-month basis, allowing you to cancel at any time. However, we recommend following your treatment protocol for at least three months to see optimal results, as most patients start experiencing noticeable benefits between months 3 and 6.

  • No longer interested in being a patient of MedRising? You can cancel your subscription any time after the first three months by messaging us through the patient portal.

  • Please email us at info@medrisinghealth.com or send us a message in the patient portal. We are happy to help answer any questions you might have.

Take the First Step Towards a Healthier You

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